It doesn’t matter how hard you work or how well you treat patients, it’s only a matter of time before someone leaves you a negative review. It happens to everyone. Unfortunately, many practice owners make one of several big mistakes when this happens, some that cause even more reputation harm, others that can even get them into legal trouble. The truth is, the perfect practice is not the one with perfect reviews; it’s the one that deals with reviews perfectly. So what’s the perfect response?
In OMG! I Got A Bad Review, What Should I Do? Dr. Tau will show you exactly what to do. Teach you how to assess the situation, plan your response, and execute best practices so you can solve negative reviews, earn better reviews, and use all those new positive reviews to increase productions and get more new patients as well.
Learning Objectives:
Why Your Online Reputation Is Important (And How It Impacts Profits)
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