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Practice Management

509 - Pediatric Dental appointment no show rates comparison between Medicaid and Commercial insurance

Saturday, May 25, 2024
1:00 PM – 1:10 PM EST
Location: Exhibit Hall (back left corner of the hall, space 137)

    Presenting Author(s)

  • Adetowun O. Alimi-Ukoha, DDS (she/her/hers)

    Resident
    Children’s Hospital of Michigan -— Detroit Medical Center, Detroit, MI
    Children's Hosptial of Michigan
    Oak Brook, Illinois, United States

    • Research Mentor(s)

  • JS

    James P. Stenger, DDS

    Pediatric Dentistry Residency Program Director
    Childrens Hospital of Michigan
    Hazel Park, Michigan, United States

    • Program Director(s)

  • KP

    Kristen Ponichter, DDS

    Childrens Hospital of Michigan
    Hazel Park, Michigan, United States

Abstract:



Purpose: High frequency of breaking dental appointments is problematic for practice management and the delivery of care for children with dental pathology. The aim of this retrospective study is to compare the frequency of no show rates in a private Dental office between Medicaid and commercial insurance in terms of making appointments either recalls and treatment appointments and to  analyze and determine if there is a significant difference in dental appointment no show rate between medicaid and commercial insurance appointments. 

 



Method: 1 year Data (Jan 2022- Dec 2022) from a privately owned dental pediatric clinic was obtained using the Dentrix practice management software.The rate and frequency for missed, rescheduled and canceled pediatric dental appointments with patients with medicaid insurance versus commercial insurance was collected and analyzed.

 



Results: A significant difference was observed between both insurance groups. The medicaid groups had a statistically significant higher rate of no shows and missed appointments when compared with commercial insurance group. 

 



Conclusion: There is a difference between medicaid and commercial patients in keeping dental appointments.

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