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Patient Management

411 - Parental Perception on Continuity of Care in a Pediatric Dental Setting

Saturday, May 25, 2024
10:45 AM – 10:55 AM EST
Location: Exhibit Hall (back left corner of the hall, space 137)

    Presenting Author(s)

  • Corey Stahley, DDS

    Resident
    East Carolina University School of Dental Medicine
    East Carolina University
    Greenville, North Carolina, United States

    • Program Director(s)

  • RB

    Randall N. Ball, DDS, MS

    Clinical Associate Professor
    East Carolina University
    Greenville, North Carolina, United States

Abstract:



Purpose: This research explores parental perceptions on continuity of care within pediatric dental settings, where the patient-provider-parent triad intertwines. Continuity of care, characterized by ongoing interactions between patients and healthcare providers, fosters trust and rapport. In the context of pediatric dentistry, this study investigates whether parents prefer their children to see the same dental provider across visits and its implications.





Methods: Conducted at the East Carolina University School of Dental Medicine, the survey-based study collected data from 102 parents of pediatric dental patients.





Results: The majority (93.1%) favored continuity of care, emphasizing its role in trust-building and comfort. Parents believed their child's behavior (89.1%) and overall dental experience (93.1%) would improve with a consistent provider. Interestingly, while 67.3% were willing to wait longer for appointments to maintain continuity, 32.7% prioritized shorter waits.





Conclusion: These findings underscore continuity of care's potential to enhance pediatric dental experiences while highlighting the intricate balance between preferences and practicalities. This study contributes insights for pediatric dental practitioners seeking to optimize patient and parent satisfaction along with emotional well-being within pediatric care.


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